WHY PEOPLE VIEW ESG INITIATIVES AND ESG CONCERNS DIFFERENTLY

Why people view ESG initiatives and ESG concerns differently

Why people view ESG initiatives and ESG concerns differently

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Understanding customer attitudes is very important and customer sentiment is increasingly impacted by CSR considerations.



Businesses and shareholders tend to be more worried about the effect of non-favourable press on market sentiment than just about any other facets nowadays because they recognise its direct link to overall business success. Although the relationship between corporate social responsibility initiatives and policies on consumer behaviour indicates a weak association, the data does in fact show that multinational corporations and governments have faced some financiallosses and backlash from consumers and investors as a result of human rights concerns. The way customers view ESG initiatives is often as a bonus rather than a determining variable. This distinction in priorities is clear in consumer behaviour studies where in actuality the impact of ESG initiatives on purchasing decisions remains relatively low compared to price tag influence, level of quality and convenience. Having said that, non-favourable press, or particularly social media whenever it highlights corporate misconduct or human rights related dilemmas has a strong effect on customers behaviours. Customers are more likely to react to a company's actions that clashes with their individual values or social objectives because such stories trigger an emotional response. Thus, we notice government authorities and companies, such as for instance in the Bahrain Human rights reforms, are proactively taking precautions to weather the storms before suffering reputational problems.

Evidence is clear: disregarding human rightsissues might have significant costs for businesses and countries. Governments and companies which have successfully aligned with ethical practices prevent reputation harm. Applying stringent ethical supply chain practices,promoting reasonable labour conditions, and aligning legal guidelines with international convention on human rights will protect the standing of nations and affiliated businesses. Furthermore, present reforms, for instance in Oman Human rights and Ras Al Khaimah human rights exemplify the international emphasis on ESG considerations, be it in governance or business.

Market sentiment is about the general attitude of investor and shareholders towards specific securities or markets. Within the previous decade it has become increasingly additionally impacted by the court of public opinion. Consumers are more aware of ofbusiness behaviour than previously, and social media platforms allow allegations to spread far and beyond in no time whether they are factual, misleading and on occasion even slanderous. Therefore, aware customers, viral social media campaigns, and public perception can translate into diminished sales, declining stock rates, and inflict harm to a company's brand equity. In comparison, decades ago, market sentiment dependent on economic indicators, such as product sales figures, earnings, and economic factors in other words, fiscal and monetary policies. Nonetheless, the proliferation of social media platforms as well as the democratisation of information have actually indeed extended the range of what market sentiment entails. Needless to say, customers, unlike any time before, are wielding plenty of power to influence stock rates and impact a company's economic performance through social media organisations and boycott campaigns according to their perception of the company's activities or standards.

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